Logo with a stylized side profile of a face and a spiral representing the eye, accompanied by the text "EYES WIDE CLOSED" and the tagline "Solution Focused Hypnotherapy."

1. Introduction

This document outlines the terms and conditions, payment policy, and consent requirements for clients engaging in Solution Focused Hypnotherapy services with Eyes Wide Closed. It incorporates privacy and data protection information in line with the General Data Protection Regulation (GDPR) 2018.

2. Data Protection and Privacy

GDPR Compliance: From May 2018, the Data Protection Act was replaced by the General Data Protection Regulation (GDPR). These regulations ensure that your personal, confidential, and sometimes sensitive data is held privately and securely.

Data Storage: Your records are stored securely. Physical records are kept in a locked system accessible only by your therapist. Electronic records are password-protected, backed up, and protected against viruses. Access to email and digital data is also password restricted.

Data Retention: In line with National Council of Hypnotherapy guidelines, records are stored for 8 years after your last session if you are an adult. For clients under 16, records are kept until age 25; for 17–18-year-olds, until age 26.

Early Data Deletion: Due to insurance requirements and the sensitive nature of the service, data cannot be deleted before the minimum retention period.

Access to Your Data: You have the right to request access to your information. Requests will be fulfilled within 30 days in accordance with GDPR.

Purpose of Data Collection: Data is collected to deliver effective hypnotherapy services. Your consent for data processing is obtained during engagement and may be withdrawn at any time, within the constraints of legal and insurance requirements.

3. Confidentiality

All sessions are confidential. Exceptions to confidentiality include:

Where required by a court of law

If there is a risk of harm to yourself or others

In cases of fraud or crime

When minors (under 18) are involved

When a referring healthcare professional or GP requests a report (with your written consent)

If we meet outside of sessions, I will maintain your privacy by not initiating contact.

Information will only be shared with other health and social care professionals with your written consent, except in the circumstances listed above.

4. Session Attendance and Punctuality

Please arrive on time for your scheduled sessions. If you arrive late, the session will finish at the originally scheduled time.

5. Cancellation Policy

Please notify us as soon as possible if you need to cancel. The preferred notice period is 48 hours. Cancellations with less than 24 hours’ notice will incur the full session fee. Notice should be given to Eyes Wide Closed at the earliest opportunity; the therapist may review cases individually.

6. Scheduling and Payment

Session timing and dates will be agreed between Eyes Wide Closed and the client.

Payment is required prior to the session.

The price per session is £80.

7. Number of Sessions

The number of sessions required will be discussed and agreed upon collaboratively, based on your needs and progress. Regular evaluations will be held to assess and determine ongoing therapy.

8. Mutual Respect

Both client and therapist agree to maintain a professional and respectful relationship. Open communication is encouraged to support the therapeutic process. While hypnotherapy is effective for many, success is not guaranteed and depends on your commitment.

Listening to hypnosis tracks between sessions is essential and will be explained during your initial consultation.

9. Face-to-Face and Online Sessions

Online sessions are as effective as face-to-face sessions. You will need a reliable internet connection and a quiet, private space.

10. Safeguarding Children and Vulnerable Adults

Eyes Wide Closed is committed to safeguarding the welfare of children and vulnerable adults, irrespective of gender, age, disability, sexual orientation, race, language, religion, or social origin. All reasonable steps are taken to promote safe practice and protect from harm, abuse, neglect, or exploitation.

11. Working with Children

We work with children from 8 years upwards. Children under 16 must not submit personal information or complete the contact form without parental or guardian permission and guidance. The parent or guardian must attend the initial consultation and remain on the premises for subsequent sessions.

The practice is registered with the DBS Updating Service and has completed safeguarding training.

12. Intellectual Property

Any resources provided as part of our work remain the intellectual property of Eyes Wide Closed. They must not be disclosed, reproduced, or distributed without permission.

13. International Clients

Eyes Wide Closed is based in the UK and governed by UK law.

14. Safety and Suitability

Do not listen to hypnosis audios while driving or operating machinery. Only use them in a safe, relaxed environment.

Do not attend sessions under the influence of alcohol or recreational drugs. Inappropriate behaviour will result in session termination.

Solution Focused Hypnotherapy is not a substitute for medical advice. For medical concerns, please consult your GP or a relevant healthcare professional.

Hypnotherapy is not suitable for individuals with psychosis or certain personality disorders. Please disclose any such conditions during your initial consultation and seek advice from your GP or consultant.

Disclaimer

Important: Do not use hypnotherapy if you have psychosis or certain types of personality disorder, as it could make your condition worse. Clients agree to disclose this information during the initial consultation and speak with their GP/ Consultant or Health Care provider for further advice.

Please be aware that solution focused hypnotherapy does not serve as a substitute for medical advice. In the event that you need guidance regarding your health, medication, or any related matters, kindly consult your general practitioner (GP) or seek appropriate medical advice.

The services provided by [Sharon Lamont/Eyes Wide Closed] are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this site or during a session.

By engaging in hypnotherapy sessions with [Sharon Lamont /Eyes Wide Closed], you acknowledge that you are fully aware of the nature of the therapy and understand the risks involved. You agree to hold harmless and indemnify [Sharon Lamont/Eyes Wide Closed hypnotherapy from any claims arising out of your participation in hypnotherapy sessions

The client agrees to the above, consents to hypnotherapy sessions, and acknowledges their commitment to the sessions. The effectiveness of the therapy is directly correlated to the client’s engagement and participation. The client understands that they will derive benefits proportional to the effort they invest in the sessions.

By booking a session with [Eyes Wide Closed Hypnotherapy], you acknowledge that you have read, understood, and agreed to the content outlined within this document.